A real person answers.
No ticket queue, no chatbot that loops you back to the help center. Email the address that fits and you'll hear back from someone who actually works on MedPath — usually within one business day.
Help with your account
Something broken, confusing, or not working the way you expected? Send us what happened and we'll dig in. If you're mid-cycle and stuck, say so — we prioritize accordingly.
support@medpath.appPrivacy and your data
Questions about what we store, requests to export or delete your information, or anything else covered in our privacy policy. We'd rather just handle it than make you invoke a statute.
privacy@medpath.appAdvisors and advising offices
You advise applicants and want to see how MedPath works, or you're considering it for a whole cohort. Tell us about your students and we'll set up a walkthrough.
advisors@medpath.appPress and partnerships
Writing about the application process, running a premed community, or building something adjacent? We're happy to talk.
hello@medpath.appFaster than emailing us.
Most questions we get already have an answer written down — including what the AI advisor will and won't do, how MD and DO schools work together, and what happens to your data if you reapply.